1. INFORMATION WE COLLECT & USE
Fulfilling Your Order
If you make a purchase from sellers on the Marketplace (www.lootbana.com/shop), we will collect a valid credit card number and associated payment information, including all of the following: (i) your name as it appears on the card, (ii) your credit card number, (iii) the credit card type, (iv) the date of expiration and (v) any activation numbers or codes needed to charge your card. Lootbana will use this information solely in facilitating your payment to the seller. Lootbana does not provide your credit card information to the seller.
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Name
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Email address
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Payment method or payment account
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Shipping address or business address, including home addresses (for the pickup program)
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Phone number
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Password or social network account credentials
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Additional verification data, including government identification
- Location
- Voice snippets to improve our AI only in use when your on our applications
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IP Address
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Location information - general location information from your computer or mobile device or precise GPS location information from your mobile device.
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Social network account and profile data (when you use social login)
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Unique Identifiers, including MAC Address, Ad IDs, and device attributes, such as operating system and browser type, and usage patterns.
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Usage Data, such as: web log data, referring and exit pages and URLs, platform type, number of clicks, domain names, landing pages, pages and content viewed and the order of those pages, the amount of time spent on particular pages, the date and time you used our Services, the frequency of your use of our Services, error logs, and other similar information.
2. HOW WE USE INFORMATION & LAWFUL BASES
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Setup and manage accounts, including identification and authentication
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Collect or make a payment
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Process or support fulfillment of orders
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Find or recommend a local feature/service, such as a pickup location
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Communicate with you - using email, sms, push notifications or platform messaging (like Whatsapp) - about your account or to market product listings, features, or events
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Advertise and market the Services, including in email or other channels
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Test changes in the Services and develop new features
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Analyze use of the Services and personalize content, including ads and prices
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Provide support, including addressing questions and problems users, merchants or pickup locations may have with the Services, or resolving disputes
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Prevent, detect, investigate and respond to fraud, unauthorized access/use of the Services, breaches of terms and policies, or other wrongful behavior
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Comply with any procedures, laws, and regulations which apply to us, including those that set retention periods
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We need to perform the contract we are about to enter into or have entered into with you, such as when we process a payment;
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It is in our legitimate interests (or those of a third-party) and your data protection interests and fundamental rights and freedoms do not override those interests, such as when we secure the Services, engage in fraud prevention, and certain direct marketing;
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We need to comply with a legal or regulatory obligation;
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We have your consent to use your personal data.
3. LOCATION OF DATA PROCESSING - UNITED STATES AND ELSEWHERE
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Acknowledge that your information will be processed as described in this Privacy Policy; and
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Consent to having your information transferred to our affiliates and facilities in the United States or elsewhere or to facilities of third-parties with whom we share information as described in this Privacy Policy.
4. TEXT MARKETING NOTIFICATION
If you wish to unsubscribe from receiving text marketing messages and notifications reply with STOP to any mobile message sent from us or use the unsubscribe link we provided you with in any of our messages. You understand and agree that alternative methods of opting out, such as using alternative words or requests will not be accounted as a reasonable means of opting out. Message and data rates may apply.
For any questions please text HELP to the number you received the messages from. You can also contact us for more information. If you wish to opt out please follow the procedures above.”
5. RETENTION OF PERSONAL DATA/INFORMATION
6. INFORMATION SHARING
7. SECURITY
8. CHOICES
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Name and password
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User ID
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Email address
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Physical address
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Location
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Phone number
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Gender
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Payment method or payments services provider
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User profile information, including images and videos you have uploaded to the Services
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Electronic Promotional Offers: If you do not want to receive emails from us regarding special promotions or offers, you may (1) follow the unsubscribe options at the bottom of each email; or (2) visit your account settings pages.
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Mobile Promotional Offers: When you provide us with your mobile number for marketing purposes, we may send you certain marketing alerts via text message. Consent is not a requirement to use the services and standard data and message rates will apply. If you no longer Lootbana to receive mobile alerts from us, you can follow the instructions provided in those messages or otherwise reply STOP to any alert we send.
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Push Notifications: When you use the App, you may receive push notifications. If you prefer not to receive push notifications, you may adjust your settings on your mobile device to control whether you want to receive these alerts.
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Settings: You can opt out of certain communications from us by changing your preferences under the "Settings" option of the applicable service.
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For additional information and access to our cookie consent manager.
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You may be able to opt-out of certain web beacon tracking and other Cookie activity by adjusting the settings on your browser, including Do Not Track settings.
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To opt-out of Google Analytics you can install the Google Analytics Opt-out Browser Add-on.
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To exercise choices for tailored advertising, please visit the following sites. If you opt-out, you may still receive advertising content, but it will not be tailored to you.
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Network Advertising Initiative (NAI) - You may use the NAI opt out here, which will allow you to opt out of seeing personalized ads from NAI member companies.
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Digital Advertising Alliance (DAA) - You may opt out of receiving personalized ads from certain companies that perform ad targeting services, using the DAA here.
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European Interactive Advertising Digital Alliance (EDAA) - You can learn more about online advertising and opt out at the Your Online Choices website.
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For mobile devices, please read your operating system's instructions for complete instructions.
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iOS 7 or Higher: Go to your Settings > Select Privacy > Select Advertising > Enable the "Limit Ad Tracking" setting
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For Android devices with OS 2.2 or higher and Google Play Services version 4.0 or higher: Open your Google Settings app > Ads > Enable "Opt out of interest-based advertising"
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See the NAI guide to mobile device options for ad preferences
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9. RIGHTS
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Access & Rectification - You can access and review personal data associated with your account at any time by following instructions in 7(A)(above). You may also issue a data subject rights request to access the personal data we hold about you. You may also request rectification or correction of inaccurate and incomplete records of your personal data.
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Restriction & Erasure - In certain situations, you can ask that we stop using your data, for instance, if accuracy of your personal data is contested. You may also ask us to delete your personal data, however we may be required to keep certain data to comply with legal obligations, such as local tax regulations. Deactivation must be completed in order to delete an account (and the personal data associated with it).
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Portability - In certain situations, you may ask us to transfer your personal data directly to you. On your request, and where feasible, we will transfer your personal information to another party that you select.
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Objection - In certain situations, you may have a right to object to the processing of your personal data. The reason(s) for an objection must relate to your particular circumstances, such as processing of your personal data for direct marketing purposes.
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Consent Withdrawal - Where you provided your consent to process your personal information, you always have the right to withdraw that consent at any time. Withdrawing consent will not affect the lawfulness of processing prior to the withdrawal.
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Complaints - You have a right to raise questions or complaints with us as described below or with your local data protection authority at any time. See section 9 (below) for additional information.
10. PRIVACY COMPLAINTS
11. CHILDREN'S PRIVACY
12. DO NOT TRACK
13. SUPPLEMENTAL PRIVACY NOTICE FOR CALIFORNIA RESIDENTS
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Our or our service provider's operational purposes;
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Auditing consumer interactions on our site (e.g., measuring ad impressions);
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Detecting, protecting against, and prosecuting security incidents and fraudulent or illegal activity;
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Bug detection and error reporting;
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Customizing content that we or our service providers display on the Services (e.g., contextual ads);
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Providing the Services (e.g., account servicing and maintenance, order processing and fulfillment, customer service, advertising and marketing, analytics, and communication about the Services);
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Improving our existing Services and developing new services (e.g., by conducting research to develop new products or features);
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Other uses that advance our commercial or economic interests, such as third-party advertising and communicating with you about relevant offers from third-party partners;
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Other uses about which we notify you.
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Category: Identifiers, such as: account information, name, email address, shipping address, phone number, or social network account and profile data.
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Categories of Sources
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Individuals/You
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Your use of our services/automatic collection
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Agents/service providers
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Affiliates
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Third-parties
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Merchants
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Other users (e.g., when another user sends you an item as a gift)
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Examples of Uses
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Providing the Services, including operating a marketplace that allows merchants to list, and users to find and purchase, items
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Process/fulfill orders
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Fixing and improving the Services
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Collecting/making payment
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Personalizing content
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Marketing and advertising
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Communicating with you
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Analyzing use of the Service
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Support services
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Preventing, detecting, investigating, and responding to fraud, unauthorized access/use of the Services, breaches of terms and policies
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Categories of Third-Parties With Which We May Share That Information
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Service providers/Agents
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Affiliates
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Third-parties
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Merchants (for order fulfillment)
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Other users (where you publicly disclose the information)
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Category: Commercial information (such as transaction data)
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Categories of Sources
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Individuals/You
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Your use of our services/automatic collection
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Agents/service providers
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Affiliates
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Third-parties
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Merchants
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Examples of Uses
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Providing the Services, including operating a marketplace that allows merchants to list, and users to find and purchase, items
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Process/fulfill orders
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Fixing and improving the Services
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Collecting payment
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Personalizing content
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Marketing and advertising
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Communicating with you
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Analyzing use of the Service
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Support services
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Preventing, detecting, investigating, and responding to fraud, unauthorized access/use of the Services, breaches of terms and policies.
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Categories of Third-Parties With Which We May Share That Information
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Service providers/Agents
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Affiliates
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Third-parties
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Merchants (for order fulfillment)
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Category: Financial data (such as payment method or financial account information)
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Categories of Sources
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Individuals/You
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Agents/service providers
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Examples of Uses
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Providing the Services, including operating a marketplace that allows merchants to list, and users to find and purchase, items
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Collecting/making payment
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Analyzing use of the Service
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Support services
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Categories of Third-Parties With Which We May Share That Information
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Service providers/Agents
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Third-parties
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Category: Internet or other network or device activity (such as IP address, unique device, advertising, and app identifiers, browsing history or other usage data)
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Categories of Sources
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Individuals/You
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Your use of our services/automatic collection
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Agents/service providers
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Third-parties
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Affiliates
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Examples of Uses
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Providing the Services, including operating a marketplace that allows merchants to list, and users to find and purchase, items
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Fixing and improving the Services
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Collecting payment
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Personalizing content
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Marketing and advertising
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Communicating with you
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Analyzing use of the Service
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Preventing, detecting, investigating, and responding to fraud, unauthorized access/use of the Services, breaches of terms and policies
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Categories of Third-Parties With Which We May Share That Information
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Service providers/Agents
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Affiliates
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Third-parties
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Category: Location information (general location, and, if you provide permission, precise GPS location)
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Categories of Sources
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Individuals/You
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Your use of our services/automatic collection
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Agents/service providers
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Third-parties
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Examples of Uses
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Providing the Services, including operating a marketplace that allows merchants to list, and users to find and purchase, items
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Fixing and improving the Services
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Collecting payment
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Personalizing content
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Marketing and advertising
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Communicating with you
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Analyzing use of the Service
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Finding local features and services
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Preventing, detecting, investigating, and responding to fraud, unauthorized access/use of the Services, breaches of terms and policies
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Categories of Third-Parties With Which We May Share That Information
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Service providers/Agents
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Affiliates
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Third-parties
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Category: Other information that identifies or can be reasonably associated with you (such as user generated content)
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Categories of Sources
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Individuals/You
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Your use of our services/automatic collection
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Agents/service providers
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Affiliates
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Third-parties
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Examples of Uses
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Providing the Services, including operating a marketplace that allows merchants to list, and users to find and purchase, items
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Fixing and improving the Services
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Collecting payment
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Personalizing content
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Marketing and advertising
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Communicating with you
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Analyzing use of the Service
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Preventing, detecting, investigating, and responding to fraud, unauthorized access/use of the Services, breaches of terms and policies
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Categories of Third-Parties With Which We May Share That Information
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Service providers/Agents
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Affiliates
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Third-parties
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Merchants (where you publicly disclose the information)
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Other users (where you publicly disclose the information)
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Provide you the categories of personal information we have collected or disclosed about you in the last twelve months; the categories of sources of such information; the business or commercial purpose for collecting or selling your personal information; and the categories of third-parties with whom we shared personal information.
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Provide access to and/or a copy of certain information we hold about you.
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Delete certain information we have about you.
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